Privacy Policy

Last updated: May 2026

1. What We Collect

From customers (plugin purchasers):

• Name and email address (provided at purchase via Lemon Squeezy)
• Payment information (processed and stored by Lemon Squeezy — we do not store credit card details)
• License key activation data (site URL where the plugin is activated)

From the Plugin itself:

• The free version (Monitor tier) does not transmit any data to our servers
• Paid tiers (Protect, Optimize, Scale) contact our license server to validate your license key. This transmits your site URL and license key only
• Anonymous telemetry (opt-in only): If you choose to enable anonymous usage telemetry in Settings, the plugin sends a weekly report to our servers containing: plugin version, WordPress and PHP version, active feature flags, aggregate bot count, license tier, and site locale. This data is tied to a randomly generated instance ID — not to your site URL, domain, or any personally identifiable information. Telemetry is off by default, available on paid tiers only, and can be disabled at any time in Settings
• No visitor data, bot logs, IP addresses, or site content is ever transmitted to our servers

2. What We Do NOT Collect

• We do not collect personal data about visitors to sites running the Plugin
• Bot detection, logging, IP hashing, and geographic lookups happen entirely within your WordPress installation
• We have no access to your bot logs, honeypot data, blocked IP lists, or site analytics
• Even with telemetry enabled, we never receive your site URL, domain name, visitor IPs, or any content from your site

3. How We Use Your Data

• To deliver and activate your license
• To provide customer support
• To send transactional emails (purchase confirmation, renewal notices)

We do not sell your data to third parties.

4. Data Retention

Customer data is retained for the duration of your subscription plus 12 months after cancellation (for support and accounting purposes). You may request deletion of your data by contacting support@crawlantix.com.

5. Third-Party Services

• Lemon Squeezy (payment processing, Merchant of Record)
• Vercel (website hosting)
• MaxMind GeoLite2 (geographic lookup database): If you enable the GeoIP feature and provide your own MaxMind license key, the plugin downloads a geographic database from MaxMind's servers. IP-to-country lookups are performed entirely locally on your server — no visitor IP addresses are sent to MaxMind. MaxMind's own privacy policy applies to your account with them.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact support@crawlantix.com for any privacy-related requests.

7. Contact

For privacy inquiries: support@crawlantix.com